Year
|
Month
|
Total Calls
|
Total Call Time (hours)
|
Immediate System Access
|
Average Call Delay (seconds)
|
| 2011 |
October |
642,642 |
810:24 |
99.60% |
1.06 |
| |
September |
707,403 |
901:30 |
99.45% |
0.98 |
| |
August |
705,293 |
888:06 |
99.58% |
1.12 |
| |
July |
726,771 |
916:46 |
99.53% |
1.24 |
| |
June |
702,722 |
892:53 |
99.47% |
1.24 |
| |
May |
694,946 |
888:21 |
99.36% |
1.25 |
| |
April |
641,624 |
811:48 |
99.56% |
1.14 |
| |
March |
637,961 |
809:34 |
99.45% |
1.17 |
| |
February |
634,298 |
807:20 |
99.34% |
1.21 |
| |
January |
675,015 |
857:09 |
99.55% |
1.07 |
| 2010 |
December |
654,196 |
832:01 |
99.52% |
1.12 |
| |
November |
639,493 |
821:01 |
99.38% |
0.87 |
| |
October |
727,268 |
926:04 |
99.47% |
1.23 |
| |
September |
716,621 |
911:44 |
99.52% |
1.04 |
| |
August |
735,174 |
918:54 |
99.66% |
1.04 |
| |
July |
765,993 |
968:24 |
99.57% |
1.13 |
| |
June |
711,790 |
895:39 |
99.50% |
1.07 |
| |
May |
701,752 |
894:35 |
99.58% |
1.30 |
| |
April |
696,383 |
888:20 |
99.54% |
1.24 |
| |
March |
729,623 |
927:08 |
99.60% |
1.12 |
| |
Feb |
634,284 |
801:27 |
99.60% |
1.06 |
| |
Jan |
703,303 |
888:05 |
99.63% |
1.20 |
| 2009 |
Dec |
670,852 |
849:51 |
99.72% |
0.98 |
| |
Nov |
602,926 |
763:24 |
99.63% |
1.29 |
| |
October |
722,125 |
917:30 |
99.51% |
1.19 |
| |
September |
723,219 |
920:39 |
99.55% |
1.22 |
| |
August |
714,192 |
910:23 |
99.59% |
1.21 |
| |
July |
759,462 |
972:51 |
99.40% |
1.84 |
| |
June |
728,372 |
933:10 |
99.36% |
1.51 |
| |
May |
699,592 |
902:46 |
99.48% |
1.46 |
| |
January - April |
Data not available due to system upgrade |
| 2008 |
July - December |
Data not available due to system upgrade |
| |
June |
717,953 |
957:08:06 |
99.43% |
1.93 |
| |
May |
714,457 |
959:49:18 |
99.77% |
2.10 |
| |
April |
635,534 |
857:58:33 |
99.83% |
2.98 |
| |
March |
463,875 |
631:59:17 |
99.85% |
1.90 |
| |
February |
612,123 |
841:22:31 |
99.83% |
2.47 |
| |
January |
Data not available due to software upgrade |
| 2007 |
December |
639,844 |
882:51:14 |
99.92% |
1.92 |
| |
November |
570,726 |
786:29:36 |
99.90% |
1.89 |
| |
October |
705,653 |
965:00:49 |
99.77% |
2.32 |
| |
September |
678,493 |
938:18:24 |
99.87% |
2.11 |
| |
August |
709,409 |
979:30:07 |
99.87% |
1.85 |
| |
July |
740,087 |
1018:57:19 |
99.79% |
2.25 |
| 2007 |
June |
692,267 |
955:35:34 |
99.79% |
2.35 |
| |
May |
708,530 |
964:30:36 |
99.82% |
2.71 |
| |
April |
641,604 |
877:30:26 |
99.89% |
1.87 |
| |
March |
435,865 |
597:54:16 |
99.91% |
1.83 |
| |
February |
616,696 |
842:15:05 |
99.86% |
1.64 |
| |
January |
723,721 |
988:22:13 |
99.81% |
2.11 |